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Electronic records and signatures

What you are agreeing to when you sign electronically, and what you can still demand on paper.

Home Legal E-Sign Consent

Why this disclosure exists

The federal E-SIGN Act requires that before we deliver records to you electronically instead of on paper, we obtain your affirmative consent and tell you certain things first. This page is that disclosure. You also consent inside the application before signing anything.

What you are consenting to

That we may provide the agreements, disclosures, notices, and documents for your transaction to you electronically rather than on paper, and that where the law and the state permit it, your electronic signature is legally binding.

Not everything can be signed electronically

Recordable instruments are different

A deed must be notarized, and in many states it must be signed in ink in the physical presence of a notary. Where that is the case we ship a paper packet and you sign on paper. Where remote online notarization is permitted, the deed can be notarized in a recorded video session. Which applies to you depends on the state — each jurisdiction page says which.

What you need in order to receive records electronically

  • A device with an internet connection and a current web browser
  • A valid email address that you check, and that can receive mail from us
  • The ability to open and read PDF files
  • Enough storage to save records, or a printer to print them

Paper copies

You may request a paper copy of any record we have provided electronically.

Requesting a paper copy does not by itself withdraw your consent to electronic records.

Withdrawing consent

Withdrawal takes effect once we have had a reasonable time to act on it.

Withdrawing consent may mean we cannot continue to prepare your documents, because the service is delivered electronically. If your file is in progress, tell us before you withdraw so we can explain what it means for that file and for any refund.

Keeping your details current

Tell us promptly if your email address changes. A signature request sent to an address you no longer read is a stalled transaction.